How to Handle Clients Who Ghost After Receiving a Quote

July 14, 2025

You've done the work — understood the client's needs, prepared a detailed quote, and hit send. Then… silence.

If you’ve ever had a client ghost you after receiving your quote, you’re not alone. It’s one of the most common — and frustrating — parts of freelancing or running a service business.

In this post, we’ll explore why this happens, what you can do about it, and how to follow up without sounding desperate or pushy.

Why Do Clients Ghost?

Here are a few common reasons:

  • The quote was higher than expected
  • They’re still shopping around or not ready yet
  • They feel awkward saying “no”
  • Poor timing, distractions, or internal delays
  • Your email went to spam or got buried

What You Shouldn’t Do

  • Don’t take it personally
  • Don’t keep following up every day
  • Don’t burn bridges or vent frustrations
  • Don’t assume they’re ignoring you on purpose

📩 How to Follow Up Professionally

A few polite, spaced-out follow-ups can help re-engage the client and even get feedback.

🔹 Follow-up #1 – 3 Days Later

Subject: Just checking in on the quote 😊

Hi Client Name,

I wanted to quickly follow up on the quote I sent on Date for Project Name.

Let me know if you have any questions or would like to chat further.

Looking forward to hearing from you!

Best,
John Doe

🔹 Follow-up #2 – 7–10 Days Later

Subject: Happy to adjust or answer any questions

Hi Client Name,

I understand you may be busy, but just wanted to check whether the quote still aligns with your goals.

If the timing, scope, or budget needs adjustment — I’m happy to revisit it with you.

Either way, I’d love to hear your thoughts.

Cheers,
John

🔹 Follow-up #3 – After 2+ Weeks

Subject: Closing the loop

Hi Client Name,

I’m closing out this quote in my records but feel free to reach out anytime if you’d like to revisit the project.

Wishing you the best with your plans ahead!

Jimmy Patrick
EasyGoInvoice

💡 Tips to Reduce Ghosting Before It Happens

  • Be clear about next steps when sending the quote
  • Mention a response deadline in your email
  • Ask them for a preferred follow-up date
  • Use read receipts or tools like Gmail tracking
  • Keep the quote simple, value-focused, and clear

🧾 Quote Easily with EasyGoInvoice

With EasyGoInvoice, you can:

  • Create professional quotes with your branding
  • Save reusable terms and messages
  • Track your quote history locally (no login required)
  • Edit or resend quotes instantly
  • Use sleek templates for fast downloads

Final Thoughts

Getting ghosted after sending a quote isn’t fun — but it’s not the end of the road. By following up with grace and giving clients room to respond, you keep the door open while maintaining your professionalism.

Most importantly, keep refining your process — and don’t let one silent inbox shake your confidence.

You can read more here about when client ghost you after work done and payment gets delayed.

Got ghosted recently?
Try EasyGoInvoice to create quotes that convert — no sign-up needed: https://easygoinvoice.com

Questions? Contact us at support@easygoinvoice.com